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Event Submission Form
Please fill out the form below to submit your event.
Step
1
of
3
33%
Event information
Name of event
(Required)
Full name of event to appear on the event page.
Does this event have multiple dates/times?
(Required)
Yes
No
Event Date
(Required)
Year
Year
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2025
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Event Time
(Required)
Hours
:
Minutes
Event Date (Second)
Year
Year
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Event Time (Second)
Hours
:
Minutes
Duration of each event
(Required)
Capacity
Age restriction
(Required)
Yes
No
Please specify the age restriction
Does this event have multiple ticket price tiers?
(Required)
Yes
No
List each ticket type and price
(Required)
Press release / Event discription
(Required)
To be displayed on event page.
Artwork (Dimensions in pixels)
Seatme Artworks (Dimensions in pixels):
Event Banner 1,200 x 628 (Landscape) - JPEG
Ticket Artwork 1,000 x 1,000 (Square) - JPEG
High resolution A2 Poster - PDF/PNG
Please provide artwork: Facebook Cover & Event Banner 1200 x 628 pixels (Landscape) - JPEG
Max. file size: 128 MB.
Please provide artwork: Ticket Artwork 500 x 500 pixels (Square) - JPEG
Max. file size: 128 MB.
Please provide artwork: High resolution A2 Poster - PDF/PNG
Max. file size: 128 MB.
Venue Information
Name of venue
(Required)
Address of venue
(Required)
Street Address
Address Line 2
City
ZIP / Postal Code
Seating Chart
(Required)
Reserved
Unreserved
None - Only digital tickets needed
Custom - Please specify in the
Additional Notes
section
Seating plan
Max. file size: 128 MB.
Organizer information
Contact person
(Required)
Contact Number
(Required)
Contact email
(Required)
Enter Email
Confirm Email
Additional notes
Consent
I have read and agreed to your Terms and Conditions.
Introduction:
Seatme is a division of Atterbury Trust (Registration No: IT4555/98) (“us” / “we” / “Seatme”), which provides to
its clients and customers inter alia, from time to time, a comprehensive listing of clients’ events (hereinafter
“Events”) and related information on its website https://www.seatme.co.za/ (hereinafter the “Website” /
“Ticketing Platform”); ticketing services [including the sale of tickets/vouchers required to be sold and
distributed by Seatme (hereinafter the “Tickets”) on behalf of the “Client” (defined in Schedule 1 below) (also
be hereinafter referred to as “you”), to permit access to the Client’s event described in Schedule 1 below (the
“Event”) in accordance with this Agreement]; ticketing resources; online streaming of concerts; the production
and selling of merchandise and other types of promotional activities. Seatme and the Client shall hereinafter
be collectively referred to as the “Parties” and individually a “Party”.
This Ticketing Agreement including its schedules (hereinafter the “Agreement”) shall govern the contractual
relationship between Seatme and the Client.
1 Important Consumer Protection Provisions
1.1 If you are a consumer, as defined in the Consumer Protection Act 68 of 2008 (‘Consumer Protection
Act’) we have a duty to point out certain important terms to you.
1.2 The paragraphs which contain these important terms and reasons why they are important are set out
below:
(1) Limitation of our liability: Paragraphs 8.1; 8.2; 8.3; and 8.4 are important because they limit and
exclude obligations, liabilities and legal responsibilities which we may otherwise have to you. It
also limits and excludes your rights and remedies and place various risks, liabilities, obligations
and legal responsibilities on you.
(2) Assumption of risk: Paragraphs 8.1; 8.2; 8.3; and 8.4 are important because they contain
assumptions of risk by you and may limit your rights and remedies against us.
(3) Acknowledgment of fact: Paragraphs 10.2; 11.2; 11.3; and 11.4 are important because they
each contain an acknowledgement of fact by you.
(4) Indemnity: Paragraphs 4.16; 5.4; 6.6; 8.3; and 11.6 require you to indemnify (hold us harmless)
us against claims that may be made against us in certain circumstances - this may place various
risks, liabilities, obligations and legal responsibilities on you and we may claim payment from
you in the amount of these claims.
2 Appointment
2.1 The Client hereby appoints Seatme, as its exclusive ticketing partner, to attend to the following services
on behalf of the Client in relation to the Event, i.e., to inter alia:
(1) market and promote the sale of Tickets via the website and various social media platforms, now
known or hereafter devised (e.g., Facebook, Instagram, WhatsApp, Email marketing, SMS
marketing) (hereinafter the “Electronic Platforms”);
(2) market, sell and distribute Tickets digitally, via the Ticketing Platform and Electronic Platforms;
(3) manage and maintain the Ticketing Platform and, to the extent necessary, the Electronic
Platforms;
(4) grant access to: (a) the Client to sell; and (b) the public/customers of the Client to purchase,
Tickets via the Ticketing Platform,
(collectively hereinafter referred to as the “Services”).
2.2 In addition to the Services, the Client may engage Seatme (in writing) to market, sell and distribute
physical (hard copy) Tickets for and/or at the Event, subject to Seatme’s Pricing Schedule in Schedule
2 below.
2.3 Seatme hereby accepts the appointment in clauses 2.1 and, where applicable, clause 2.2.
2.4 The exclusivity of this Agreement entails that the Client may not, personally or through any other third
party, sell, make available or distribute any Tickets for or at the Event and that Seatme is solely entitled
to sell such Tickets, unless the prior written consent of Seatme is obtained (which Seatme shall permit
in the case of the Client wishing to order consignments of Tickets from Seatme on terms and conditions
acceptable to Seatme in its sole discretion). Nothing prevents the Client form promoting and marketing
the Event in accordance with the terms of this Agreement.
3 Duration & Termination
This Agreement shall commence on the date of the last party signing this Agreement (the “Signature
Date”) and shall continue in force until Seatme is paid in full upon the closure of the Event and Seatme
pays to the Client the proceeds of the Ticket sales in accordance with this Agreement, whichever occurs
last, unless terminated earlier in accordance with the terms and conditions of this Agreement (the
“Term”).
4 General Obligations of the Client
The Client will:
4.1 promote, market and manage the Event including, without limitation, the provision of access control and
required safety measures to the location and venue at which the Event is scheduled to take place
(hereinafter the “Event Venue”);
4.2 ensure that it provides Seatme with correct, accurate and error-free information and related
documentation relating to: all details of the Event and Event Venue; safety measures implemented;
safety staff/personnel/contractors appointed; all permits and/or authorisations as may be required by
any applicable laws / bylaws, in accordance with timelines set by Seatme from time to time, to enable
Seatme to provide its services accurately and timeously to the Client in accordance with this Agreement;
4.3 refrain from providing information, documentation or content to Seatme which constitutes a breach of
confidentiality; a breach of the intellectual property rights of any third party; and/or a breach of any
applicable data privacy laws;
4.4 be solely responsible for the safety and permitting of Event and shall ensure that it obtains and maintains
the validity of all applicable permits and authorisations legally required to conduct the Event;
4.5 ensure that it complies with all requirements and related contractual obligations set by the owner of the
Event Venue;
4.6 ensure that all required/applicable ablution facilities, access control, fencing, security and crowd control
is procured and maintained in accordance with all applicable laws, regulations, bylaws and the rules
and requirements set by the owner of the Event Venue;
4.7 ensure that the Event Venue is clean and free from hazards prior to and post the Event;
4.8 ensure that all necessary protocols and regulations, that may be required and/or implemented by any
government institution, the legislature or otherwise, are always adhered to during the Event and when
accessing the Event Venue for rehearsals, cleaning or any related reason (if applicable), including in
relation to any health and safety, pandemics, epidemics, state of emergency and the like;
4.9 be solely responsible for the safety of all persons accessing the Event Venue (including, without
limitation, all staff, contractors, representatives of Event Venue owner and guests) and shall procure
appropriate and sufficient public liability insurance to cover any injury to persons at the Event Venue or
damage to property of such persons accessing the Event Venue, for any reason relating to the Event;
4.10 procure public liability insurance to the value as instructed by Seatme from time to time, should the
Client be utilising an Event Venue owned or controlled by Seatme;
4.11 display Seatme’s logo and details when conducting its own marketing and promotion of the Event and
shall obtain the prior written consent of Seatme in relation to any related draft/proposed marketing
material intended to be published or broadcasted by the Client in relation to the marketing of the Event;
4.12 when marketing the Event, direct and inform the public / marketing recipients that all Ticket purchases
are to be obtained via the Ticketing Platform of Seatme (exclusively) and via such other platforms or
conduits as approved by Seatme in writing from time to time;
4.13 by no later than 5 (five) Business Days prior to the opening of Ticket sales by Seatme, provide Seatme
with: (1) a completed Event submission form as requested by Seatme; (2) a detailed seating plan with
allocated entrances/exits, which includes seating designated for staff or guests of the Client, seating
that is reserved and/or unreserved and/or allocated to complimentary Ticket holders (where applicable);
(3) categories and prices of Tickets (as applicable); (4) any material or information relating to the
streaming of the Event (if applicable); (4) all necessary artwork as instructed by Seatme in the Event
submission form; and (5) all details and supporting documents as set out in clause 4.2 above;
4.14 fully remunerate Seatme in accordance with this Agreement, including in relation to any complimentary
Tickets issued by or on the instructions of the Client;
4.15 be fully responsible to issue refunds; credit notes or Ticket exchanges (as applicable) to all Tickets
holders in circumstances of a cancellation and/or postponement of the Event or any circumstances
arising from incorrect information supplied to Seatme, in accordance with this Agreement;
4.16 indemnify and hold harmless Seatme and all Ticket holders against any losses of damages that they
may suffer or incur as a result of or arising out of: (1) a cancellation or postponement of the Event, for
whatever reason; (2) a breach of any term or warranty of this Agreement by the Client (or any conduct
of its representatives, employees, agents or contractors causing a breach by the Client of this
Agreement); and/or (3) the negligent or intentional conduct of any employee, agent, contractor or
representative of the Client;
4.17 ensure the safety of all Seatme’s staff, contractors, representatives and agents at the Event Venue at
all times (notwithstanding that Seatme or any of its affiliates may be the owner of the Event Venue); and
4.18 comply with all applicable laws in arranging, setting up and running the Event.
5 General Obligations of Seatme
Seatme will:
5.1 use reasonable endeavours to render the Services and market/promote the Event on/via the Electronic
Platforms; and sell and distribute Tickets for the Event via the Ticketing Platform (and any other agreed
methods in accordance with this Agreement), and in accordance with the written instructions of the
Client from time to time and applicable laws;
5.2 use reasonable endeavours to give effect to any relevant marketing strategy of the Client and as agreed
between the Parties in writing from time to time;
5.3 be responsible for all costs associated with the upkeep, maintenance, management and operation of
the Ticketing Platform;
5.4 act as an agent for and on behalf of the Client when rendering the Services to the Client and dealing
with the sale of Tickets to consumers and the public, while ensuring that all applicable laws are strictly
adhered to, including the Consumer Protection Act 68 of 2008 (hereinafter the “CPA”), without the need
to obtain the consent from the Client including, but not limited to, refunds in relation to a postponement
or cancellation of the Event, and the Client agrees to reimburse Seatme for all costs and expenses
incurred by Seatme in that regard and the Client, accordingly, hereby indemnifies Seatme against any
losses that it may suffer as a result a postponement or cancellation of the Event;
5.5 vacate its staff, contractors and agents from the Event Venue in the event of their safety being at risk
or becoming compromised, for any reason whatsoever, to mitigate its damages/losses in this regard
and for the general safety of such latter persons;
5.6 be solely responsible for accepting payment in respect of Ticket purchases and accounting to the Client,
in accordance with this Agreement.
6 Sale of Tickets and Payment of Proceeds
6.1 The Client shall remunerate Seatme for the services rendered by it under this Agreement in accordance
with any quotation(s) provided by Seatme and approved by the Client in writing from time to time.
6.2 To the extent that a quotation is not provided by Seatme, the Client shall be billed by Seatme in
accordance with the Pricing Schedule in Schedule 2. Seatme is entitled to amend the Pricing Schedule
in Schedule 2 from time to time, for any reason whatsoever (including a change in pricing implemented
by the banking institution of Seatme) and undertakes to obtain the Client’s approval of such amended
pricing prior to implementation thereof. In the event of the Client not approving any amended pricing
proposed by Seatme, either Party shall be entitled to cancel this Agreement without attracting any
adverse consequences as a result of such cancellation, save that the Client shall be liable to Seatme
for payment of all Services rendered and costs incurred by Seatme (in terms of this Agreement) as at
the date of such cancellation, the cancellation fee defined as “Postponement / Cancellation fee” in
Schedule 2 and any additional expenses or losses suffered by Seatme as a result of such aforesaid
cancellation.
6.3 The Client shall pay the full fees due to Seatme in terms of clauses 6.1 and/or 6.2 (“Fees”/“Seatme
Fees”), in return for the Services rendered by Seatme, notwithstanding that the Client may issue
complimentary or discounted Tickets to its guests. Item 1 of Schedule 2 sets out the Fees applicable to
the Services set out in clause 2.1 (Ticketing via Electronic Platforms). Item 2 of Schedule 2 sets out the
Fees applicable to the services set out in clause 2.2 (Ticketing at the Event Venue – physically), i.e.,
where the Client requires a Seatme representative to attend to the agreed services physically at the
Event Venue.
6.4 If Seatme is required to deliver any Tickets via courier to the Client or any third party (as instructed by
the Client), the Client shall reimburse Seatme the amount equal to the courier charges plus the “Courier
surcharge” set out in Schedule 2.
6.5 The Client shall reimburse Seatme for all costs and expenses incurred by Seatme in relation to all bank
charges levied on it in respect of credit and debit cards; EFT payments; and/or cash deposit fees that
are charged by banks in relation to Ticket purchases, plus the Bank charges surcharge” as defined in
Schedule 2.
6.6 The Client hereby indemnifies Seatme and holds them harmless against any banking fees in respect of
Ticket refunds and Event cancellations which exceeds the “Postponement / Cancellation fee” in
Schedule 2, and any other expenses or losses suffered by Seatme as a result of a Ticket refund or
Event cancellation or postponement.
6.7 Where a code used in a promotion for the Client/Event allowing the Ticket purchaser(s) to redeem
Ticket(s) at a discounted price(s) (hereinafter “Promotional Code”) is required by the Client to be
issued to Ticket purchasers, the Client shall pay to Seatme the “Promotional Code fee” as set out in
Schedule 2.
6.8 Where a complimentary Ticket is required by the Client to be issued to Ticket purchasers, the Client
shall pay to Seatme the “Complimentary Ticket fee” as set out in Schedule 2.
6.9 Seatme shall be entitled to deduct all payments due to it by the Client, in terms of this Agreement, from
the monies received by it pursuant to Ticket sales and shall pay the balance to the Client, into its bank
account described in Schedule 1. The Client will not be entitled to receive any interest on monies held
by Seatme. Any interest earned on such monies held by Seatme shall accrue for the benefit of Seatme.
No Payment will be made by Seatme to the Client unless the client provides Seatme will all applicable
FICA documentation. If Seatme does not hold sufficient funds received pursuant to Ticket sales to settle
the Fees due to it, the Client shall make payment to Seatme of any applicable shortfalls within 3 (three)
calendar days of being requested to do so, in writing, by Seatme.
6.10 Where the Client (in the capacity of principal), is a registered VAT vendor, the sale of the tickets on
behalf of the Client by Seatme (in the capacity of a VAT registered agent), will be subject to VAT at the
applicable prevailing rate (at the time) and the Client agrees to comply with the provisions of section
54(1) of the VAT Act. Seatme undertakes to provide the required information to the Client in terms of
section 54(3) of the VAT Act.
6.11 Seatme will charge the Ticket buyer the Administration Fees (in Schedule 2 item 1.a) for the sale of the
Tickets on behalf of the Client, relating to the Event.
6.12 Within 10 (ten) Business Days of the closure of the Event, Seatme will provide the Client with a
reconciliation of gross ticket sales made by Seatme on behalf of the Client through www.seatme.co.za
as it relates to the Event. The reconciliation will further detail the Seatme Fees due by the Client to
Seatme and any other amounts due by the Client to Seatme arising from this Agreement.
6.13 Within 10 (ten days) of the closure of the Event, Seatme will issue tax invoices in compliance with
section 20 of the VAT Act to the Client (the “Deductible Costs”), i.e., tax invoice(s) in respect of the
Seatme Fees; and, to the extent relevant, tax invoice(s) for any other amounts due to Seatme in terms
of this Agreement.
6.14 The proceeds from the Ticket sales collected by Seatme on behalf of the Client, after subtracting the
Deductible Costs, will be paid into the Client’s Designated Account within 7 (seven) Business Days after
the issuing (by Seatme) and accepting (by the Client) of the reconciliation by Seatme in accordance
with clause 6.12.
6.15 In respect of any taxes which may become due and owing by either Party in terms of any amounts paid
in respect of this Agreement, each Party shall be solely responsible for any taxes owed by it to the
relevant authority, save in circumstances where any withholding taxes are applicable, in which case the
Party responsible for withholding the monies shall be responsible for ensuring the correct amounts are
retained and paid timeously, and shall provide all relevant paperwork to the other Party evidencing
same.
6.16 Seatme shall keep accurate accounting records in this regard and shall permit the Client to inspect such
records at the business premises of Seatme or such other location as directed by Seatme from time to
time, strictly during business hours and at a time that is mutually reasonable and convenient to both
Parties.
7 Cancellation and Postponement of the Event
7.1 The Client shall provide Seatme with prompt notice should the Event be cancelled or postponed, for
whatever reason.
7.2 If there is a postponement or cancellation of the Event, for whatever reason, Seatme will process
refunds and undertake such activities (such as Ticket exchanges) as instructed by the Client in writing
from time to time, as the case may be, subject to Seatme fully complying with all applicable laws
including the CPA. In the event of Seatme being required to issue a refund in accordance with the CPA
or otherwise, Seatme shall attend to such refunds, with or without the consent of the Client, and the
Client shall pay to Seatme the following: (1) the “Postponement / Cancellation fee” as set out in
Schedule 2; (2) all additional costs and expenses incurred by Seatme in relation to all bank charges
levied on it in respect of credit and debit cards, EFT payments, and/or cash deposit fees, plus a further
fee equal to the “Bank charges surcharge” set out in Schedule 2; (3) all out-of-pocket expenses incurred
by Seatme, evidenced by supporting documents; and (4) all other payments due to Seatme in terms of
this Agreement.
7.3 Seatme may, in its sole discretion, require the Client to furnish a reasonable guarantee covering any
refunds or exchanges (due to Ticket holders) prior to making such refunds or exchanges, which
guarantee the Client shall provide in a form that is satisfactory to Seatme, in its sole discretion.
8 Liability and Indemnity
8.1 Notwithstanding any provision to the contrary in this Agreement, in no event shall Seatme or any of its
officers, directors, employees, agents, contractors, consultants or other representatives be liable to the
Client for any indirect, incidental, special or consequential damages or losses (whether foreseeable or
unforeseeable) of any kind (including, without limitation, loss of profits, loss of goodwill, lost or damaged
data or software, loss of use, downtime and/or loss of business or business opportunities) arising from
this Agreement.
8.2 Seatme’s liability to the Client shall be limited to the fees charged by Seatme (to the Client) in terms of
this Agreement.
8.3 Seatme will not be responsible for any liability arising from or in connection with the Event and/or Event
Venue or any damages suffered by any person attending the Event Venue in connection with the Event,
for any reason whatsoever (notwithstanding that Seatme might be the owner of the Event Venue) and
the Client hereby fully indemnifies Seatme in this regard.
8.4 Seatme shall not be liable to the Client in any way whatsoever relating to a break in; or suspension of;
or failure in: (1) any of Seatme’s telecommunications or internet services; (2) the Ticketing Platform; or
(3) any essential services such as the supply of water or electricity (including loadshedding).
8.5 The Client hereby indemnifies Seatme, including its officers, directors, employees, agents, contractors,
consultants or other representatives, and holds them harmless against any losses or damages that they
may incur or suffer, and against any claims made as against them arising out of or in relation to: (1) a
breach by the Client of any of its obligations and / or warranties contained in this Agreement; (2) any
conduct of the Client’s officers, directors, employees, agents, contractors, consultants or other
representatives; and/or (3) any banking fees for refunds and cancellations exceeding the Postponement
/ Cancellation fee in Schedule 2.
9 Relationship Between the Parties
Seatme will, at all material times, execute its duties and obligations in terms of this Agreement as an
independent contractor, save that Seatme shall act as agent for and on behalf of the Client in relation
to the sale of Tickets to the public / consumers, as envisaged in clause 5.4. The relationship between
the Parties does not constitute an employment relationship or a partnership in any form whatsoever.
The Parties will not be bound by or have any right to rely on any legislation which would be applicable
as between employers and employees. None of the Parties are authorised to incur any liability on behalf
of any other Party, save to the extent expressly provided for in this Agreement.
10 Intellectual Property Rights
10.1 All title, interest, rights and ownership of all copyrights, designs, patents, trademarks (whether
registered, unregistered or applied for), trade name(s), business name(s), company name(s), (website
or email) domain name(s), know-how, inventions, processes (whether in writing or recorded in any form)
and any other proprietary, licence or personal rights arising from intellectual activity in the business of
each Party (collectively hereinafter the “Intellectual Property Rights”) of each Party as at the Signature
Date and/or created thereafter shall remain and vest exclusively with such Party.
10.2 Each Party expressly acknowledges that its rights to use any of the other Party’s Intellectual Property
Rights are limited to South Africa for the Term and such rights are limited to use of relevant branding,
marketing materials, trademarks, logos and designs, and shall be exclusively considered to be rights
derived from the relevant Intellectual Property Rights owner and shall be limited to the use required for
the performance of this Agreement (“IP Grant”) and for no other purpose, unless agreed otherwise
between the Parties in writing. The Parties therefore agree to license, free from any royalties or other
charges to each other, the use rights in terms of the IP Grant, for the Term. The rights of a Party to use
the IP Grant are not transferable.
10.3 The Client warrants that any and all information and/or documentation and/or content that it provides to
Seatme, in accordance with this Agreement, does/shall not constitute an infringement of any third
party’s Intellectual Property Rights.
10.4 This clause 10 continues to apply after this Agreement comes to an end. A breach of this clause 10,
during the Term, shall constitute a material breach of this Agreement.
11 Data Protection
11.1 Within the context of this Agreement, each Party processes personal data (“Data”) and may transmit
Data to the other Party.
11.2 The Parties agree and acknowledge that each Party independently determines the purposes and means
of the processing of Data, that no Party is a processor to the other Party and that the Parties are not
joint controllers.
11.3 Each Party acknowledges, agrees and warrants that the processing of Data, including the transmission
to any other Party, has been and, up to the moment of the transmission, will continue to be carried out
in compliance with the relevant and applicable statutory provisions (in particular statutory Data
protection provisions). In this context, the Parties agree and warrant that they have obtained any
necessary consents from data subjects for (i) the processing, (ii) transmission to the other Party and/or
(iii) further processing by the other Party for their purposes in the context of this Agreement.
11.4 Each Party undertakes to and warrants that it shall process the Data in compliance with the relevant
and applicable Date protection legislation. In this context, each Party agrees and warrants particularly
(without limitation): (1) to comply with the principles of the Protection of Personal Information Act, 4 of
2013; Electronic Communications and Transactions Act, 25 of 2002; and Promotion of Access to
Information Act, 2 of 2000 (as amended, superseded or replaced); (2) that it has implemented
appropriate technical and organisational measures to ensure an appropriate level of security for the
rights and freedoms of the data subjects; (3) to keep the Data secret and confidential, unless there is a
legally permissible reason for the disclosure or transmission of the Data; (4) to ensure that any person
acting under the authority of the Party, who has access to Data, have committed themselves to
confidentiality or are under an appropriate statutory obligation of confidentiality; and (5) that it has no
reason to believe that the legislation applicable to it prevents it from fulfilling his obligations under this
Agreement.
11.5 Each Party is responsible for the storage or deletion of Data within its own area of responsibility.
11.6 Each Party agrees that if one Party is held liable for a violation of the beforementioned Data Processing
Rights and Obligations by the other Party, the latter will, to the extent to which it is responsible, indemnify
the other Party for any costs (including legal fees), charges, damages, expenses or losses it has
incurred.
12 Confidentiality
12.1 The Client hereby undertakes both during the Term and after termination of this Agreement (for
whatever reason), not to disclose in any manner whatsoever (directly or indirectly) any information
pertaining to the content of this Agreement and/or the finances, working methods, business secrets,
designs, Intellectual Property Rights, information pertaining to Seatme that is confidential to Seatme (by
its nature), information relating in any way to the Electronic / Ticketing Platforms, programmes of
Seatme, clients, suppliers and services providers of Seatme and/or any other business, finance or
related affairs of Seatme, which the Client has become aware of or gained access to during the Term
and/or as a result of any dealings with Seatme, arising out of the conclusion and/or implementation of
this Agreement. This confidentiality provision does not apply in circumstances where the applicable
information is already in the public domain or where the Client is required by law or court order to
disclose same.
13 Force Majure
13.1 To the extent that it becomes impossible for a Party to perform any obligation (other than a payment
obligation) in terms of this Agreement because of an event or circumstance that was neither foreseen
nor reasonably foreseeable when the Agreement was entered into or which, if the event could have
been foreseen at that time, cannot be guarded against or avoided despite the reasonable care or the
reasonable acts of that Party (i.e., that is beyond the reasonable control of that Party) (hereinafter a
“Force Majeure Event”), that Party may: (1) notify the other Party within 7 (seven) days of the nature,
extent, effect and likely duration of the Force Majeure Event and keep the other Party updated as may
be reasonably required by the other Party; (2) take all commercially reasonable action to remedy or
minimise the consequences of the Force Majeure Event (and report to the other Party); and (3)
immediately resume performance of its obligations under this Agreement and notify the other Party
when performance of the obligation again becomes possible.
13.2 Performance of any such obligation is suspended for as long as the Force Majeure Event continues to
make the performance impossible, without attracting any adverse consequences towards the Party. If
the event or circumstance continues for a period exceeding 30 days either Party may cancel this
Agreement on written notice to the other Party, without attracting any adverse consequences, provided
that the obligation which the affected Party is unable to perform is a material obligation under this
Agreement.
14 Breach
14.1 Should either Party (“Defaulting Party”) breach of any of the provisions of this Agreement, then the
other Party (“Aggrieved Party”) may give the Defaulting Party 7 (seven) days’ written notice or such
longer period of time as the Aggrieved Party may specify in the notice, to remedy the breach, whereafter
the Aggrieved Party hall be entitled to exercise its rights (in contract or law) against the Defaulting Party.
14.2 Without detracting from the provisions of clause 14.1, the Aggrieved Party may summarily cancel this
Agreement at any time by giving to the Defaulting Party notice of the cancellation if: (1) the Defaulting
Party commits a material breach of this Agreement which cannot be remedied; (2) the Defaulting Party
is, other than for the purposes of reconstruction or amalgamation, placed under voluntary or compulsory
sequestration, winding-up, judicial management, business rescue or the equivalent of any of these in
any jurisdiction; (3) a judgment against the Defaulting Party in respect of which no appeal lies or in
respect of which the period for lodging an appeal (excluding any period to seek condonation) has
expired and remains unsatisfied for a period of at least 30 days; or (4) the Defaulting Party makes or
offers to make a general assignment or any arrangement or composition with or for the benefit of its
creditors generally (or any class of its creditors) for releasing it wholly or partially from its debts.
Notices and Addresses
15.1 Any notice, consent, approval or other communication in connection with this Agreement (“Notice”) will
be in writing in English. Each Party chooses the physical address and/or email address in Schedule 1
as the address to which any Notice must be sent.
15.2 Each Party chooses its physical address in Schedule 1 as its address at which legal process and other
documents in legal proceedings in connection with this Agreement may be served (domicilium citandi
et executandi).
15.3 Any Party may by Notice to other Party change its address at which legal process and other documents
in legal proceedings in connection with this Agreement may be served to another physical address in
South Africa.
16 Mutual Warranties
Each Party hereby warrants and represents in favour of the other Party that: (1) it has the requisite
authority to enter into this Agreement; (2) the signatories to this Agreement are duly authorised to act
on its behalf; and (3) the performance of its obligations in terms of this Agreement will not result in the
breach of any applicable law; any third-party rights; or third-party agreements.
17 General
17.1 This Agreement is the whole agreement between the Parties in regard to its subject matter. No addition
to or variation or consensual cancellation of this Agreement, including this clause, has effect unless in
writing and signed by the Parties. No indulgence by a Party to another Party, or failure strictly to enforce
the terms of this Agreement, is to be construed as a waiver or be capable of founding an estoppel.
17.2 Save as is specifically provided in this Agreement, no Party is entitled to cede any of its rights or
delegate any of its obligations under this Agreement without the prior written consent of the other Party
affected by the transfer of rights or obligations.
17.3 Any illegal or unenforceable provision of this Agreement may be severed and the remaining provisions
of this Agreement continue in force.
17.4 This Agreement is governed by South African law.
17.5 This Agreement may be executed in counterparts, each of which will be an original and which together
constitute the same agreement.
Schedule 2: Pricing Schedule
1. Description of service / ticketing (via
Electronic / Ticketing Platforms)
Seatme Fees (exclusive of
applicable VAT)
a. Ticket Sale Administration Fee (per
Ticket sold)
ZAR 5.00 (five rand)
b. Complimentary Ticket fee
ZAR 5.00 (five rand)
c. Courier surcharge
ZAR 100.00 (one hundred rand)
d. Bank charges surcharge (Commission
Rate)
6% (six percent) of transaction value
e. Promotional Code fee (per Promotional
Code issued)
ZAR 1.00 (one rand)
f. Postponement / Cancellation fee
ZAR 2,000.00 (two thousand rand)
g. Readvertising Fee (in the event of Event
Postponements)
To be quoted
h. Credit / Debit Card fee
Included in Bank charges
i. EFT fee
Included in Bank charges
j. Box Office Tickets (per Ticket printed)
N/A
k. Staff costs: ZAR 70.00 (seventy rand) per person
per hour (minimum 3 hours)
l. Transmission of payment to the Client (fee
per payment)
ZAR 200.00 (two hundred rand)
2. Description of service / ticketing
(physically at Event Venue)
Fees (exclusive of applicable VAT)
a. Staff costs: ZAR 400.00 (four hundred rand) per
person per day (or any part thereof)
b. SNT (Subsistence Allowance): To be quoted
c. Fuel disbursements: ZAR 4.64 (four rand and sixty four
cents) per kilometre (per vehicle)
d. Accommodation Allowance (only applicable
if Event Venue is 80km or more away from
Seatme’s office, or as otherwise agreed in
writing between the Parties):
To be quoted
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