Help CenterArtwork

Merchant brand artwork requirements

Use these guidelines when uploading images in your merchant profile. You can replace files later; we validate uploads so your storefront and emails look sharp.

General rules

Maximum file size per image: 25 MB.
Use high-resolution originals where possible; we generate smaller sizes for the web.
Logos in PNG: transparent backgrounds look best on coloured headers.

Primary logo

Minimum width 512 px (no fixed minimum height). Recommended width at least 1200 px for crisp display.

Allowed: PNG, SVG, or JPEG. SVG is ideal for logos that must stay sharp at any size.

Dark variant logo (optional)

Same rules as the primary logo: min width 512 px, PNG / SVG / JPEG, up to 25 MB. Use a version that reads well on light backgrounds.

Square icon

Minimum 512×512 px; recommended 1024×1024 px.

Allowed: PNG or SVG. PNG with transparency is typical.

Banner

Minimum 1600×600 px (aspect ratio 8:3). Wider is fine; if the ratio is off, we may crop automatically.

Allowed: JPEG or PNG.

Favicon (optional)

Minimum 32×32 px; a 512×512 source is recommended for quality.

Allowed: PNG or ICO.

Email header (optional)

Minimum 600×200 px; wider headers (e.g. 1200×400) look best. JPEG or PNG.

Social preview image (optional)

Minimum 1200×630 px (standard Open Graph size). JPEG or PNG.

Need more help? Contact us.